Overview

Welcome to Normandy Shoes! The terms "we", "us" and "our" refer to Normandy Shoes. We operate this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Normandy Shoes is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products

We have made every effort to provide an accurate representation of our products and services. However, please note that colors or product appearance may differ from how they appear on your screen due to the type of device you use and your device settings.

We do not warrant that the appearance or quality of any products purchased by you will meet your expectations or be the same as depicted in our online stores.

All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer.

Section 3 - Orders

When you place an order, you are making an offer to purchase. Normandy Shoes reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided.

Your purchases are subject to return or exchange solely in accordance with our Refund & Exchange Policy.

Section 4 - Prices and Billing

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed. Unless otherwise expressly stated, posted prices do not include taxes or shipping charges.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases. You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you as needed.

Section 5 - Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Please refer to our Shipping Policy for detailed information on shipping rates and delivery times.

Section 6 - Intellectual Property

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, are owned by Normandy Shoes, its affiliates or licensors and are protected by intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, or transmit any of the material on the Services without our prior written consent. Unauthorized use may violate intellectual property laws.

Section 7 - Third-Party Links

The Services may contain links to websites provided by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. If you decide to leave the Services to access third party sites, you do so at your own risk.

Section 8 - Relationship with Shopify

Normandy Shoes is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make are made directly with Normandy Shoes. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Normandy Shoes.

Section 9 - Privacy Policy

All personal information we collect is subject to our Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

Section 10 - Disclaimer of Warranties

Except as expressly stated by Normandy Shoes, the Services and all products are provided 'AS IS' and 'AS AVAILABLE' without any warranties of any kind, either express or implied. We do not guarantee that your use of the Services will be uninterrupted, timely, secure or error-free.

Section 11 - Limitation of Liability

To the fullest extent provided by law, Normandy Shoes, our partners, directors, officers, employees, and affiliates shall not be liable for any indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, or loss of data, arising from your use of the Services.

Section 12 - Prohibited Uses

You may use the Services for lawful purposes only. You may not:

• Use the Services for any unlawful or malicious purpose
• Violate any laws or regulations
• Infringe upon intellectual property rights
• Transmit false or misleading information
• Upload viruses or malicious code
• Interfere with the Services or security features

Section 13 - Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt. You and Normandy Shoes consent to jurisdiction in Egyptian courts.

Section 14 - Changes to Terms

We reserve the right to update or change these Terms of Service at any time. We will notify you of any material changes in accordance with applicable law. Your continued use of the Services following any changes constitutes acceptance of those changes.

Contact Information

Questions about the Terms of Service should be sent to us at support@normandyshoes.com or through our Contact Us page.

Normandy Shoes
Giza, Egypt