Order Confirmation & Shipping

• We will contact the customer to confirm the order after it is placed.
• The order will be shipped after confirmation.
• Orders cannot be modified after shipping.

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Delivery Times

• Greater Cairo: 2-3 business days
• Other Governorates: 3-5 business days
• Remote Areas: 5-7 business days

Note: Delivery times are estimates and may be affected by carrier conditions.

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Shipping Cost

Shipping cost is calculated automatically at checkout based on your delivery address.

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Delivery & Inspection

• Courier will contact before delivery to coordinate.
• You may inspect the product before accepting.

Refusing Delivery

• If product is correct but you changed your mind: Shipping cost applies.
• If product is different or defective: No charges apply.

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Returns & Exchanges

For full details, please see our Refund & Exchange Policy.

Contact

For inquiries: WhatsApp or Contact Us.